Before your visit: to help make your visit as smooth and efficient as possible, please come prepared with the following
  • You should receive a text message with a link to check-in 2 days prior to a scheduled visit. Please try to complete this before arriving. If you don’t get the link, you will be asked to scan a QR code and complete before being seen. 
  • Bring a valid photo ID and your insurance card, if applicable. 
  • Prepare a list of health concerns and questions you’d like to discuss. If you’re managing an ongoing condition, note any recent changes in symptoms. 
  • Be ready to share your medical history, including allergies, family health history, and any past hospitalizations or surgeries. 
  • Bring a list of your current medications, including dosages, how often you take them, and the prescribing provider. 
  • If available, bring copies of recent medical records, including immunizations and lab results. 

During your visit 
Your visit is a partnership between you and your care team. To get the most out of your appointment: 

  • Review your questions and concerns with your provider. Taking notes can help you remember next steps and care instructions.
  • Answer questions openly and honestly about your health, lifestyle, and habits, including diet, exercise, and use of tobacco, alcohol, or drugs.
  • Let your provider know if you are pregnant or planning to become pregnant, as some treatments may not be appropriate.
  • Ask questions about your condition, treatment options, and how to manage symptoms.
  • Discuss any new medications, including how to take them and possible side effects to watch for. 
Registration Forms
New patients can save time at their first appointment by completing these forms in advance. You should receive an SMS with a link to complete an eCheck-in 2 days prior to a scheduled visit. You do not need to do both sets of forms.  If you can’t complete the forms electronically, you can download and print the documents to complete them before your visit. 
Patient Registration Form - FL
Collects basic patient and medical information, including contact details, insurance and billing information, consent for treatment, and privacy acknowledgments. 
Download
Patient Registration Form - TX
Collects basic patient and medical information for Texas patients, including contact details, insurance and billing information, consent for treatment, and privacy acknowledgments.
Download
Financial Policy Form
Outlines our financial policies. Review and sign this form prior to receiving care. 
Download
Other forms you may need
Depending on your situation, you may be asked to complete one or more of the following forms:
Medical Records Release
Authorizes the release of your health information in accordance with federal and state privacy laws. This form is required to request or share your medical records.
Download
Mammography Images Release
Allows the release of your mammography results to other healthcare providers upon request.
Download
Health Information Exchange (HIE) Opt-Out Form
Health Information Exchanges allow your Sanitas care team to securely view your medical information electronically. Use this form if you choose to opt out of HIE participation
Download
Sanitas offers you every way possible to get the care you need, when you need, from wherever you are.
  • Connect to our doctor and care teams 24/7: on the phone, video or chat.
  • Stay on the path to better mental health with the dedicated support of our behavioral health counselors and find educational resources to manage your well-being.
  • Access personal health records, get visit details, medications, labs, tests, imaging, shots and more
  • Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals


Whether you prefer virtual visits for routine care or you're feeling under the weather, our virtual care services provide the same high-quality, compassionate attention you’d receive in person—without the hassle of travel or waiting rooms.

Patient Rights
You have rights and responsibilities related to your care and treatment. At Sanitas, we believe informed patients are better able to participate in their healthcare decisions.
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Anti-Discrimination Notice
Sanitas complies with applicable federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex. We provide free language assistance services and support for patients with disabilities to ensure effective communication.
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Notice of Privacy Practices
This notice explains how your medical information may be used and shared, and how you can access your health information. To report privacy or security concerns, contact our Privacy Office at patientprivacy@mysanitas.com.
Download
Patient Centered Medical Home
Learn more about Sanitas’ Patient-Centered Medical Home model and our commitment to coordinated, whole-person care.
Download
Nutrition Handout
General nutrition guidance for patients interested in improving their health through dietary changes. Individual needs may vary based on medical conditions, allergies, and personal goals. A Sanitas Registered Dietitian can help create a personalized plan.
Download
Lifestyle Works Program
Lifestyle Works is a six-month wellness program designed to support sustainable nutrition and lifestyle changes for physical and mental well-being. Eligibility may vary—please speak with your provider or email nutritionsupport@mysanitas.com for more information.
Download
Schedule an appointment by phone at 1-844-665-4827, online or in person at a location near you.
Yes! If you’re sick and injured and don’t have an appointment, we accept walk-ins. Visit mysanitas.com for hours of operation at each location. If you’re experiencing a life-threatening emergency, go directly to the nearest hospital or call 9-1-1.
Our hours of operation may vary at our locations. Please visit mysanitas.com and click on locations to learn more about hours and services at the location near you.
Yes. You can bring family members with you for your own medical appointments. Your family members (kids, adults and seniors) are also welcome to become patients.
To help us make the most of your first visit, please bring: A valid photo ID (driver’s license, passport, or other government-issued ID), your insurance card (and/or Medicare or Medicaid card if applicable), a list of your current medications and supplements (or bring them with you), information about your medical history (past surgeries, chronic conditions, allergies, vaccination records), any recent medical records (such as lab results, imaging, or specialist notes), a list of questions or concerns you want to discuss.
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