What is Sanitas Care?

Sanitas Care is a direct primary care membership at Sanitas Medical Centers. Direct primary care is about bringing access, affordability and quality to your healthcare experience.

High-quality Primary Care

Each doctor takes the time to focus on your needs—whether it be for preventive health or managing chronic conditions. Get most of your healthcare in one place including basic labs and imaging.

Upfront and Affordable Pricing

You pay one low monthly fee. Insurance is not billed, so you won’t have any copays nor deductibles. If there’s an extra charge for a service, you’ll know the cost before moving forward.

Unlimited Doctor Access

Get office visits or virtual care as often as you need. Easily schedule appointments by phone or online. Or get quick answers through the secure mySanitas Chat app.

Personalized Care

Count on doctors you can trust. We’ll listen to your needs and focus on your health. Together, we’ll find the solutions that fit your life and your situation.

Care that Goes Beyond

Enjoy Sanitas health and wellness coaching and events. As your partner in health, your care at Sanitas extends beyond your appointments.

Access at Every Sanitas Location

With 58 state-of-the-art Sanitas Medical Centers in 5 states, more than 250 providers and 1,000 care team members, you'll be well cared for.

Available to Everyone

Get comprehensive primary care regardless of your current health condition, age, citizenship or immigration status.

Medication Assistance

Find prescription medications at wholesale prices at pharmacies near you through our digital pharmacy partnership.

Membership Fees

Our commitment to Sanitas Care members is transparent pricing. You will not be blindsided by unexpected medical bills.

Ages

0 - 18

as low as
$ 30
monthly
Ages

19 - 54

as low as
$ 40
monthly
Ages

55 - older

as low as
$ 50
monthly
Ages

0 - 18

$ 30
monthly
Ages

19 - 54

$ 40
monthly
Ages

55 - older

$ 50
monthly
Ages

0 - 18

$ 35
monthly
Ages

19 - 54

$ 45
monthly
Ages

55 - older

$ 55
monthly
Ages

0 - 18

$ 35
monthly
Ages

19 - 54

$ 45
monthly
Ages

55 - older

$ 55
monthly

Employer rates are available to provide personalized healthcare to your employees. Call 1-866-586-9495 or email us for more information.

Sanitas Care.

The care you deserve,
at a price you can afford.

Medical care designed with you in mind!

Available to everyone, regardless of current health condition, citizenship or immigration status.

Contact Form

Still have questions? Talk to us to find out if Sanitas Care is right for you.

Frequently Asked Questions

SanitasCare is not health insurance. It is a Direct Primary Care membership at Sanitas Medical Centers meaning we contract directly with you to provide primary care services for a low monthly fee, much like a gym membership.

We do encourage our members who are able to have at least a major medical plan, and preferably a health savings account (HSA) too. We do not have insurance agents on staff, but we are happy to refer you to one.

Absolutely not! SanitasCare is a direct primary care membership. One of the primary goals is to make primary care more accessible to people without health insurance.

We do encourage our members who are able to have at least a major medical plan, and preferably a health savings account (HSA) too. We do not have insurance agents on staff, but we are happy to refer you to one.

Direct Primary Care, or DPC, is a model that provides care to patients without including a third-party payer. The patient pays the doctor a monthly retainer, or membership fee, instead. The pricing is clear, no hidden fees, copays or coinsurance charges.

You can become a member regardless of your current health condition, age, gender, citizenship or immigration status.

Our main goal is to keep members to their optimal health. As such, we can devote more time to educate on prevention, and lifestyle.

Most unexpected visits to the emergency room or urgent care that would have emptied your pocket can easily be covered in a same-day appointment, mySanitas Chat interaction or phone call with the doctor, often saving you enough to justify the cost of one year of membership!

Absolutely not! There are no pre-existing condition exclusions and there are no increases in the membership fee based upon prior health history. In fact, those with chronic medical conditions are often the members who receive the most significant benefit of our services.

The SanitasCare monthly membership fees are based on the patient’s age. You pay a flat, monthly fee for unlimited primary care access and two urgent care visits per calendar year. Insurance is not billed, so there's no copays or deductibles. 

Basically, all your primary care services are available. Some situations may trigger extra costs (such as vaccines, more complicated services, and supplies needed for procedures) which will now be billed at the cost we pay for them – typically 50-90% less than insurance prices. 

Your monthly membership fee covers: 

  • Unlimited primary care in person or telehealth visits, no copays, same/next day availability
  • Urgent care center visits up to two times each calendar year
  • In-office basic labs, diagnostics and procedures including EKGs, X-rays, ultrasounds, urinalysis, spirometry, repair of minor lacerations, abscess drainage, covid and strep tests.*
  • Annual flu shot at no additional cost 
  • Comprehensive primary care services including pre-op exams, diabetes management, hypertension management, wellness planning, weight management, comprehensive physical exam, smoking cessation, and chronic illness management
  • 7 day a week availability to communicate with the doctor by phone and secure messaging

Our commitment to SanitasCare members is to have transparent pricing.

  • If there is an extra charge for a service, you will know exactly what it is before proceeding.
  • If we recommend external services, we try to find a reasonable self-pay price if you don’t have insurance that can be billed.
  • If you require medications, we’ll work with you to find the most affordable prices to get your prescription filled.

* Only in-house basic laboratory panels and imaging services will be covered. These services must be deemed medically necessary and ordered by a Sanitas Medical Center provider to be covered under the SanitasCare membership at no additional cost. Covered laboratory panels include: Venipuncture, Hemoglobin/A1C, PT INR, Glucose, Rapid Covid, Rapid Flu, Rapid Strep, Urine pregnancy, Electrolyte panel, Urinalysis, Urine dip, Basic metabolic, CBC. Covered imaging services include: EKG, Ultrasounds and X-rays. SanitasCare does not include mammograms, CT scans or bone density scans.

As a SanitasCare member, we will not bill your insurance company for any services covered by your membership. Medicare beneficiaries are not eligible for SanitasCare.

We can order additional lab work, testing, and imaging and send referrals for patients with most commercial insurances. We will also work diligently at completing prior authorizations when one is required. If we aren’t already contracted with your insurance company, it is best to check with your specific insurance plan to determine how seeing an out-of-network doctor will affect these things.

SanitasCare is not insurance. We recommend that members still carry at least some type of major medical plan or catastrophic insurance.

It’s easy – schedule a visit either online or call in and come into the office at your scheduled time. You also have the option to do a televisit as an alternative for a quick checkup or if you’re sick at home and would prefer not to come in.

While we can always offer visits the same/next day to our members (even the new ones), we do need to schedule all appointments (in person or telehealth) in advance. All you need to do is give us a call, or a send us a text message through our secure app, mySanitas Chat, to set up your next appointment.

If you need immediate care, you can also visit one of our Sanitas Urgent Care locationstwo urgent care visit per calendar year are included in your SanitasCare membership.

In the age of technology, many conditions can be diagnosed and treated through a simple conversation by phone, email or text messaging through our secure mySanitas Chat app. If necessary, we’ll locate the nearest pharmacy, and will order the most appropriate medications for your case.

If you’re traveling near one of our other Sanitas Medical Center locations in another county or state, you can also use your membership to receive in person care at that location.

SanitasCare does not provide coverage outside of services provided at/by Sanitas Medical Center providers. This is why we recommend that all SanitasCare members have at least a high-deductible insurance plan for unexpected and catastrophic events, such as surgery, emergency room visit, or hospitalization. 

Always try to talk to us first before you seek external care but call 911 in case of an emergency. Often, it’s something we can take care of saving you the time and money of having to go elsewhere.

If you’re admitted into the hospital, the hospitalist doctors will be the ones taking care of you in the hospital. If needed, your doctor will be happy to be a source of information to the hospital doctors and help coordinate your care in the hospital. And we’ll be ready to assist with your outpatient care when you get out.

Absolutely! We are happy to accept the children. We can provide all standard child health care services, including annual physical exams, sick child healthcare (sore throats), and chronic disease control asthma, allergies, etc.

At this time, we only offer the seasonal flu shot as part of your membership. For vaccines not covered by the monthly fee, we offer wholesale prices with significant discounts, 50-90% less than the prices based on insurance.

You may sign up at any time online or by calling 1-866-586-9495. There is a one-time enrollment fee per person.

When you enroll, you will be able to select your preferred frequency to pay your membership fee—choose monthly, quarterly, semiannually, or annually. 

You can pay online using your credit or debit card. For information on how to pay with cash or check, call us at 1-866-586-9495 or email help.care@mysanitas.com.  

Under current tax law, you cannot use FSA/HSA funds to pay your SanitasCare direct primary care membership fees.

You can cancel your membership anytime with a 30-day written notice sent to help.care@mysanitas.com, no questions asked. If you made any advanced payments, the months in which you won’t receive service will be refunded.

We do allow for re-enrollment after cancellation, but you will be treated as a patient signing up for the first time. All enrollment paperwork must be completed, and you will be charged the enrollment fee again.

We operate and have doctors licensed in the states of Connecticut, Florida, New Jersey, Tennessee, and Connecticut. We cannot practice medicine in other states.

If a member establishes care in person, we can provide problem monitoring over the phone or the Internet for some time. Some care (visits due to illness, etc.) must be provided in person, so we do not recommend people to join our plan unless they can visit us in person regularly.

Yes, but you never know what the future holds for your health, so we always suggest joining for a full membership to take advantage of the comprehensive services and to get ahead of any problems that may pop up.

If you aren’t sure if a membership is right for you, whether it be financial, for your health, or otherwise, you can always schedule a consultation with one of our providers to help you work through your decision.

A healthy employee is a happy employee. SanitasCare membership ensures your employees (and their families) get preventive care and same day urgent care access, as well as discounted lab and medications. This decreases sick leave while also improving employee satisfaction, recruitment and retention.  

To learn more and get quoted for group rates, call 1-866-586-9495 or email groups.care@mysanitas.com.

* Only in-house basic laboratory panels and imaging services will be covered. These services must be deemed medically necessary and ordered by a Sanitas provider to be covered under the Sanitas Care membership at no additional cost. Sanitas Care does not include mammograms, CT scans or bone density scans. Covered laboratory panels include: Venipuncture, Hemoglobin/A1C, PT INR, Glucose, Rapid Covid, Rapid Flu, Rapid Strep, Urine pregnancy, Electrolyte panel, Urinalysis, Urine dip, Basic metabolic, CBC. Covered imaging services include: EKG, Ultrasounds and X-rays. Availability of lab and imaging services varies by location.

THIS IS NOT HEALTH INSURANCE. Sanitas Medical Center will not file any claims against the patient’s health insurance policy or plan for reimbursement of any primary care services covered by the Sanitas Care membership agreement. Sanitas Care does not qualify as minimum essential coverage to satisfy the individual shared responsibility provision of the Patient Protection and Affordable Care Act, 26 U.S.C. s. 5000A. Sanitas Care is not workers’ compensation insurance and does not replace an employer’s obligations.