Sanitas patients in New Jersey can chat with a doctor about their health concerns—in minutes from their mobile device or computer.
Download the mySanitas Chat App and talk to a Sanitas New Jersey doctor within minutes.
When you’re sick or dealing with a minor injury, it can be tough to make a trip to the doctor’s office. No need to wait for an appointment, or to rush out during lunch to see a doctor.
Whether you're at home, work, or school, with the mySanitas Chat app you get access to a Sanitas doctor to get medical advice and answer your questions.
Be ready to chat with a doctor the next time a question or symptoms come up.
mySanitas Chat is a patient service program that provides free online access to a Sanitas doctors in New Jersey for answers to your health questions through your mobile device or computer. It works like text messaging in a secure manner. Once you’re logged in, you can immediately start chatting with a Sanitas doctor. You can send images, documents or switch to video, if needed.
Notice:
mySanitas Chat providers do not issue prescriptions for substances controlled by the Drug Enforcement Agency (DEA), non-therapeutic (such as Viagra or Cialis), and/or certain other drugs that may be harmful because of their potential for abuse. Current list of DEA-controlled substances.
If you require any of these medications, please contact Patient Services by calling 1-844-665-4827 to schedule an appointment at a Sanitas Medical Center location near you.
mySanitas Chat is a complimentary patient service currently available to New Jersey patients only. It is available Monday to Friday from 8am to 4pm EST and closed on holidays.
If you need immediate assistance after hours, please call 1-844-665-4827.
PATIENTS IN FLORIDA AND TENNESSEE:
Please visit mycare.mysanitas.com/login instead for all your virtual care needs.
PATIENTS IN TEXAS:
Please use the patient portal to for your virtual needs.
Download our app called “mySanitas Chat” in the Apple Store or Google Play Store.
You can also sign in from your computer at mysanitas.com/chat.
To become a Sanitas New Jersey patient, you’d need to schedule an appointment in any of our medical center locations and select one of our primary care providers as your ongoing doctor.
A team of bilingual Sanitas doctors will be available to answer your questions and help you with your concerns. Because it’s an on-demand service, you may or may not chat with the doctor you regularly see at Sanitas. However, the mySanitas Chat medical team will be able to see your medical history with Sanitas to ensure you have continuity of care and will update your profile in your medical record for your next visit to a Sanitas location.
After typing in your first message, the typical response time is less than three minutes or so. The doctor is there to quickly and efficiently help you. Stay online after you send your message and your chat will continue as long as you need it.
An iOS device with the latest operating system updated (iOS 13+)
An Android device (less than 2 years old) with at least Android 7.0+
