Experience the Sanitas difference for yourself.

Sanitas patients have a doctor in their pocket, and now you can too! Sign up for 90 days of free access to mySanitas-Doctor to skip the waiting room and chat with a Sanitas doctor about your health concerns—in minutes from your mobile device or computer. The doctor will see you now!

Access care from anywhere

Download the mySanitas Chat App and talk to a doctor within minutes.

When you’re sick or dealing with a minor injury, it can be tough to make a trip to the doctor’s office. No need to wait for an appointment, or to rush out during lunch to see a doctor.

Whether you're at home, work, or school, with the mySanitas Chat app you get access to a Sanitas doctor to get medical advice and answer your questions.

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Frequently Asked Questions

mySanitas Chat with a Doctor hours vary by state:

  • Florida: every day of the week from 7 am to 8 pm EST
  • Texas: every day of the week from 8 am to 4 pm CST
  • Tennessee: Monday to Friday from 9 am to 6 pm CST
  • New Jersey: every day of the week from 8 am to 4 pm EST
  • Connecticut: Monday to Friday from 8 am to 5 pm EST

If you need immediate assistance from a Doctor and it’s after hours, please call 1-844-665-4827; otherwise we’ll respond to you first thing the following morning. 

If you reside in Florida, you will also have access to mySanitas Nurse Educator and Patient Services Chat services:

  • Nurse Educator is available Monday through Friday from 8 am to 5 pm. 
  • Patient Services is available every day of the week from 7 am to 8 pm.

Any messages received after hours will be answered the following morning.

A team of bilingual Sanitas doctors will be available to answer your questions and help you with your concerns. Because it’s an on-demand service, you may or may not chat with the doctor you regularly see at Sanitas. However, the mySanitas Chat medical team will be able to see your medical history with Sanitas to ensure you have continuity of care and will update your profile in your medical record for your next visit to a Sanitas location.

  • Desktop or laptop computer (ideally less than three years old)    
  • PC operating system: Windows 7+; Apple operating system: OSX 10.6+
  • Desktop web browser: preferably Google Chrome, Safari, or Firefox
  • Webcam (most computers have a built-in webcam)
  • Microphone (most computers have a built-in microphone)
  • High-speed internet connection of at least 3.0 Mbps download / 1.0 Mbps upload
  • An iOS device (iPhone 5s/iPad 4th generation) with the latest operating system updated (iOS 10+) 
  • An Android device (less than 2 years old) with at least Lollipop 5.1+

Get your 90 day guest pass today!

Like having a doctor in your pocket, mySanitas-Doctor allows you to skip the waiting room and gain peace of mind by chatting with a Sanitas doctor within minutes—no appointment needed.